Dedicated Service Desk
Our dedicated service desk support helps MSPs to scale business revenues and service quality. We provide you with access to a group of engineers dedicated to supporting you and your business the dedicated Service desk is available to work solely on your account and acts as an actual extension of your business. They are trained to work solely on your account, the agents are able to become acutely knowledgeable of your business models.
This model is recommended when MSP has higher call volumes and other helpdesk support services and if your business prefers the predictability of fixed fee.